Terms of Service

Terms of Service

Last updated: June 2026

These Terms of Service (“Terms”) govern your use of upgroves.com (the “Site”) and any services, consultations, training, or tools provided by Comercial Digital Tecnológica SpA, trading as UpGroves (“we,” “us,” “our”). By using the Site or engaging our services, you agree to these Terms.

Our services

UpGroves provides digital operations consulting, including but not limited to:

  • Advisory consultations
  • Workflow and automation implementation
  • Ongoing fractional operations support
  • Custom one-time projects
  • Training and workshops
  • Digital tools and templates (when available)

All services are provided as described in the relevant proposal, statement of work, or product description. We reserve the right to modify or discontinue any service without prior notice.

No guaranteed outcomes

We apply skill, care, and professional diligence to every engagement. However, we do not guarantee specific business results, revenue increases, or performance improvements. Implementation outcomes depend on factors beyond our control, including your team’s adoption, existing systems, and market conditions.

Client responsibilities

You agree to:

  • Provide accurate and complete information needed for us to perform the services
  • Respond to requests for feedback and approvals within reasonable timeframes
  • Maintain appropriate backups of your data and systems before we begin any implementation work
  • Not use our services or outputs for any unlawful purpose

Intellectual property

Our content. All content on the Site — text, graphics, logos, templates, methodologies, and tools — is owned by UpGroves and protected by copyright and intellectual property laws. You may not reproduce, redistribute, or create derivative works without our written permission.

Deliverables. Upon full payment, we grant you a non-exclusive, perpetual license to use the deliverables created specifically for you as part of an engagement. We retain ownership of any underlying methodologies, reusable components, and pre-existing intellectual property.

Your materials. You retain ownership of any data, documents, or materials you provide to us. You grant us a limited license to use these materials solely for the purpose of providing the agreed services.

Payment

Payment terms are specified in individual proposals, invoices, or product pages. Unless otherwise stated:

  • Consultations and one-time services are payable in advance or as invoiced
  • Ongoing services are billed monthly
  • Late payments may incur interest at 1.5% per month or the maximum rate permitted by law

Limitation of liability

To the fullest extent permitted by law:

  • UpGroves’s total liability for any claim arising from or related to our services or this Site is limited to the amount you paid us for the specific service giving rise to the claim, in the twelve months preceding the claim.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
  • These limitations apply regardless of the legal theory — contract, tort, negligence, or otherwise.

Nothing in these Terms excludes liability that cannot be limited or excluded under applicable law.

Third-party services

We may recommend, implement, or integrate third-party tools and platforms (e.g., Notion, ClickUp, Zapier, SharePoint, Power Apps, among others). We are not responsible for the availability, security, or functionality of these third-party services. Your use of them is subject to their respective terms.

Termination

Either party may terminate a service engagement with 30 days’ written notice. We may terminate immediately if you breach these Terms and fail to remedy the breach within 14 days of notice. Upon termination, you must pay for all services delivered up to the termination date.

Disclaimer of warranties

The Site and our services are provided “as is” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

Governing law and dispute resolution

These Terms are governed by the laws of Chile. Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, the dispute shall be submitted to the courts of Santiago, Chile.

Changes to these terms

We may update these Terms from time to time. Material changes will be communicated via the Site or email. Continued use of the Site or services after changes take effect constitutes acceptance.

Contact

For questions about these Terms, email admin@upgroves.com.